At themouthguardshop.com, keeping your personal details safe and secure is something that we take very seriously. Any personal information that we gather is used solely for processing your order(s) and administering your account (if you have created one with us). We may also use the details for administering the website, for use in competitions, or, when applying promotional discounts that you have been granted. Finally we may contact you with our special offers, product news, services etc (but only if you have given us consent to do so). In order to contact you for any of these purposes, we may use the contact information that you provided.
All personal information is kept on a secure server and we do not carry card details on our database at all. All electronic transactions you make to or receive from us will be encrypted using a Secure Socket Layer (SSL).
Our payment service provider, SagePay, will verify all transactions and is a fully compliant payment service provider so you can be sure that your card details are secure throughout the whole checkout process.
All financial transactions on our website are either handled by SagePay or Paypal. Both of these reputable payment gateways are renowned for their security and confidentiality. You should make yourself aware of their privacy policies nonetheless: (www.sagepay.com and www.paypal.com). We only share enough information with these PSP’s necessary to process your payment through our website.
Card details will never be given out to any other third party. However, sometimes your personal information will be given out in order to fulfil your order. This will only be to reputable third parties such as our contracted couriers. We require that these third parties comply with all necessary consumer and Data protection legislation, ensuring your details are secure. If in any situation we will need to give out your personal details to any other third party, you will be contacted to gain your permission beforehand. The only exception is if the police or other governing body request information to be used in an investigation, we are obliged to do so.
It is important to TMS that we constantly strive to improve your browsing experience on our site. For us to do this we store specific user information such as what you search for on our site, what pages you have viewed and your location. Such browsing habits will be monitored for both registered and non-registered customers. During a visit to TMS, a small text file called a ‘cookie’ will be downloaded to your computer. This enables us to monitor information in this way. As previously mentioned, the only purpose of this is to help us improve our services to our customers.
Both ‘session’ and ‘persistent’ cookies may be used on our website. Whilst session cookies will keep track of how you navigate our site, persistent cookies will allow us to recognise you when you visit our site in the future. Your browser will allow you to reject cookies - just edit the settings of your internet browser.
When you supply your information to us you accept the risks associated with the Internet and consent to our processing your information in accordance with this policy and will not hold us responsible for any loss of your information unless we have breached our duty of care to you.
Third party website
At any time, you may request to see all the personal information we hold of you. Please contact us if you wish to receive a copy: email@example.com